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Leisure Heating Ltd
Terms
and Conditions applicable to mail order and web related sales
Trading
Address: 1A Trace Works, Debdale Lane, Keyworth, Nottinghamshire NG12 5HN.
Registered
Company within England & Wales No.
5308806
VAT
Registration No.
853348806
In
accordance with the consumer protection (Distance Selling) Regulations 2000 and
the Data Protection Act 1998.
When
buying goods on the Internet or mail-order you are entering into a legally
binding contract, the terms of which are detailed below. Any variations to the agreed terms are only applicable if
details are provided on an individual contract.
Definitions
Buyer
the person who buys or agrees to buy the Goods from the Seller.
Seller
means Leisure Heating Ltd
Conditions
the terms and conditions of sale as set out in the document and any
special terms and conditions agreed in writing by the seller.
Goods
the articles which Buyer agrees to buy from the Seller.
Conditions
These
Conditions shall form the basis of the contract between Seller and Buyer in
relation to the sale of Goods, to the exclusion of all other terms and
conditions including the Buyer’s standard conditions of purchase or any other
conditions, which the buyer may purport to apply under any purchase order or
confirmation of order or any other document.
These terms and conditions should be read in conjunction with the
seller’s general terms and conditions.
All
orders for goods shall be deemed to be conclusive evidence of the buyer’s
acceptance of these Conditions.
These
Conditions may not be varied except by the written agreement of a representative
of the seller.
These
conditions supersede any other conditions previously issued.
Payment
All
Goods must be paid for in full at the time of ordering unless terms have varied
by prior arrangement. Payment is in GBP pound sterling by most acceptable
methods including credit card, cash, and cheque. VAT is applicable at United
Kingdom rates. Businesses within the European Union that can supply a valid VAT
number are responsible for payment of VAT or equivalent taxation at their own
country rates. Businesses outside of the realms of the EU shall be responsible
for both import tariffs and taxation.
We
reserve the right to make an extra charge for delivery of goods outside mainland
England and Wales, the Scottish Highlands and Cornwall or for accompanying
products, which compliment a full order.
Interest
on overdue invoices shall accrue from the date when payment becomes due
calculated on a daily basis until the date of payment at the rate of 8% per
annum above the Bank of England base rate from the time to the time in force.
Such interest shall accrue after as well as before any judgement. We will
exercise our statutory right to claim interest and compensation for debt
recovery costs under the late payment legislation if you do not pay us in
accordance with our agreed terms.
All
Goods remain the property of the seller until payment is received in
full. The risk in all goods supplied by us shall pass to the Buyer at the time
of delivery, notwithstanding that the goods remain the property of the seller until paid in full.
Credit
Accounts
We
will consider an application to open a credit account on receipt of satisfactory
bank and two trade references.
If
You Change Your Mind
You
may cancel your order for any reason up to the end of the 7th working
day after you place your order. If
you do, the following terms will apply:
To
cancel your order you must notify the seller in writing by post
If
you cancel your order but the seller has already dispatched the
Goods, you must call us to arrange a return, which will be at your cost and
risk.
All
goods must be returned in their original packaging and will be examined by
the seller before a refund is considered.
The Seller reserves the right to charge for damage caused to unwanted
Goods.
Delivery
We
will endeavour to deliver within a 30-day period, although lead times will vary
according to season and destination. If we cannot deliver the goods within this
time, we will inform you and agree on another time for delivery. If we cannot
agree on another time, we will offer a full refund.
Where
delivery dates are given, they are without liability and time is not the essence
of contract.
Damage/Shortage
All
Goods delivered must be examined for damage and/or shortage and any damage or
shortage must be reported to the seller in writing within 7 working days
or receipt at the Buyer’s premises.
Complaints
Complaints
will be acknowledged with 72 hours and dealt with according to each
manufacturers own guidelines in a fair and confidential manner. The Buyer will
be kept fully informed during the process of resolving the issue by phone and/or
email. If replacement goods are required in order to rectify any fault or
deficiency, this should take no longer than 14 working days.
Cancellations
Should
for any reason you wish to cancel your order (including faulty goods, or goods
failing to meet the description) this must be done so in writing no later than 7
days after receiving the goods or within seven working days from order. The
buyer maybe responsible for the costs of returning goods unless your reasons are
validated by this office. Before goods are returned, the cost must be validated
by the seller.
Mistakes
in bills, receipts or payments
Any
mistakes in bills, receipts or payments will rectified as soon as possible, and
at latest within 30 days of agreeing to do so.
Refunds
When
the situation arises a refund will be made as soon as possible and at the
latest, within 30 days of agreeing to give the refund.
Data
Protection
The seller is committed to protecting your privacy.
We will only use the information that we collect about you lawfully (in
accordance with the Data Protection Act 1998).
The seller does not supply your personal information to others.
The
type of information we will collect about you includes: Your name, address,
Phone number, email address, credit/debit card details and marketing details. Our marketing department is responsible for the upkeep of
this information and can be emailed directly on enquiries@leisureheating.co.uk
The information we hold will be accurate and up to date. You
can check the information that we hold about you by emailing us.
We
will never collect sensitive information about you without your explicit
consent. If you find any inaccuracies we will delete or correct them promptly. We will give you the chance to refuse any marketing email
from us in the future.
Trademark
Notice
All
trade names, trademarks, logos and titles used on our website and associated
marketing literature are trade names and trademarks of their respective holder.
Force
Majeure
The seller will not be liable to you in the event that it is prevented by
circumstances beyond its control from delivering Goods that you have ordered or
for any damaged or defective Goods.
Breach
of these terms
In
the event of the Buyer being in breach of any of these conditions, The seller shall be entitled to refuse to supply the buyer with any further goods,
or suspend delivery until all breaches have been remedied.
None
of the above affects your statutory consumer rights.
English
Law shall govern these terms and conditions.
E
& OE
Copyright Leisure Heating Ltd. Revised 2005
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